YOUR HORSEFORD ORDER

Where Is My Order?

Every personalized Horseford order goes through a few steps before arriving at your door. Here’s what to expect.

Order Confirmed

Day 0

Once your order is placed, you’ll receive an order confirmation by email with your Horseford order number.

We then send your selected size, color and personalization details into preparation.

Up to 7 business days

Horseford gloves are personalized specifically for your order, so they are not dispatched immediately after checkout.

Please allow up to 7 business days for personalization and production to be completed.

Your order may remain without active tracking during this stage. This is normal — tracking begins once the parcel has been dispatched.

After production

As soon as your personalized order leaves production and is handed to the delivery carrier, tracking information is assigned to your shipment.

You’ll receive your tracking details by email so you can follow the parcel during delivery.

3–5 business days

Once dispatched, standard tracked delivery to United States typically takes 3–5 business days.

Delivery estimates can occasionally vary due to carrier delays, weekends, public holidays, customs procedures, or conditions outside our control.

Your pair has arrived

Once the carrier completes delivery, your tracking status should update to delivered.

Your personalized Horseford gloves are then ready for their first ride.

EXPECTED ORDER TIMELINE What to expect

Personalization & production Up to 7 business days

Tracked delivery after dispatch 3–5 business days

Shipping to United States FREE

Tracking Provided after dispatch

Still need help with your order? If your order has been outside the expected timeframe, our support team can check it for you.